Refund policy

Thank you for shopping at our store. We value your satisfaction and want to ensure that you have a positive shopping experience with us. Please read our Return and Refund Policy carefully before making a purchase. Returns: We accept returns within 14 days from the date of purchase. If 14 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Customer-Provided Return Shipping: When returning an item, the customer is responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that the item is returned to us safely. We are not responsible for any lost or damaged items during the return shipping process. Restocking Fee: A 5% restocking fee will be deducted from the refund amount for all eligible returns. This fee helps cover the costs associated with processing and restocking returned items. Final Sale Items: Please note that certain items are marked as "final sale" and cannot be returned. Currently, there are 2 products in our store that fall under this category. These items are non-refundable and cannot be exchanged. Refunds: Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund. If your refund is approved, it will be processed and credited back to the original method of payment within a reasonable amount of time. Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item. Contact Us: If you have any questions or concerns regarding our Return and Refund Policy, please contact us using the information provided below. We are here to assist you and ensure that you have a smooth return process. Thank you for understanding and adhering to our Return and Refund Policy. We appreciate your business and look forward to serving you again in the future.